The Biz-Doctor Business Fundamentals
Automotive Industry
Maximize your total ownership return and capture more market utilizing management tools such
as quality strategy, market niche strategy, staff development, communication, financial controls, client
services, safety and procedures strategy:
Quality strategy
- Operations methods
- Leadership
- Internal support systems
- Measuring and monitoring of performance trends
Competition/market niche strategy
- Competitive analysis
- Benchmarking
- Market size and composition
Staff development strategy
- Organizational structure
- Compensation and benefits
- Employee evaluation and motivation
Communication strategy
- Market communication
- Internal communication
- Benchmarks
Financial control strategy
- Record management
- Cost accounting
- Purchasing and sales
- Planning and budgeting
Client service strategy
- Identify clients and their needs
- Client satisfaction measurements
- Client retention
Safety and procedures strategy
- Quality control
- Defined safety procedures
- Facilities
